Metrics & Analytics

Following

Following is the action of subscribing to another user's or brand's account to receive their content in your feed, forming the foundation of audience building on social media platforms.

Updated Sep 28, 2026
Following — Action of subscribing to another user's or brand's | Digital Marketing
TL;DR

The act of subscribing to accounts to receive their content updates and build personalized feeds across social platforms.

Key Points

  • ✓Following creates direct audience relationships without requiring mutual connections or paid advertising
  • ✓73% of social media users say they would buy from a competitor if a brand doesn't respond on social (2025 Sprout Social Index)
  • ✓Global social media users reached 5.04 billion in 2024, growing 8.4 new users per second
  • ✓Quality followers who engage authentically provide higher ROI than purchased fake followers

Following represents one of the most fundamental mechanics in social media, enabling users to subscribe to accounts and receive their posts, stories, and updates directly in their personalized feeds. Unlike traditional "friending" systems that require mutual approval, following is typically a one-way action that allows users to curate their content experience without reciprocity requirements.

How Following Works Across Platforms

The following mechanism varies across different social media platforms but serves the same core purpose. On platforms like Instagram, Twitter (X), and TikTok, following is unilateral, meaning users can follow accounts without requiring approval or mutual connection. This differs from Facebook's friend system, where connections typically require mutual acceptance.

When you follow an account, their content becomes prioritized in your feed algorithm, ensuring you see updates from accounts you've actively chosen to subscribe to. This creates a direct line of communication between content creators, brands, and their audiences.

The Scale of Following in 2024

The global reach of following behavior is staggering. Social media users reached 5.04 billion in early 2024, growing 5.6% year-over-year with 266 million new users 1. This growth translates to approximately 8.4 new users per second joining social platforms and beginning to build their following networks.

In the United States alone, DataReportal counted 239.0 million social media users in January 2024, equal to 70.1% of the population 5. Americans maintain an average of 7.1 social media accounts each, indicating diverse following behaviors across multiple platforms.

Platform-specific data reveals the massive scale of following relationships. Meta's advertising data showed Facebook's global ad reach grew by more than 200 million people during 2023, a 10.5% year-on-year increase 2.

Strategic Value for Social Media Marketing

For marketers, following represents owned audience development—a critical asset for organic reach and engagement. When users follow a brand's account, they signal intent to receive regular updates, creating opportunities for ongoing relationship building without paid advertising costs.

HubSpot's 2024 Social Trends Report found that a quarter of consumers now turn to social media platforms as their go-to for brand discovery, favoring them over traditional search engines 6. This statistic underscores the commercial value of followers, as they represent pre-qualified prospects actively seeking brand information.

The engagement benefits are equally compelling. Brands that ignore their followers' comments and questions pay for it: in the 2025 Sprout Social Index, 73% of social media users said they would buy from a competitor if a brand doesn't respond on social 7.

Best Practices for Building Followers

Growing a following requires strategic consistency and authentic engagement. Successful brands post regularly—typically 3-5 times per week on Instagram—while using relevant hashtags and engaging followers through interactive Stories features like polls and Q&A sessions.

Response time significantly impacts follower satisfaction. With 68% of consumers expecting a brand response within 24 hours, according to Sprout Social's 2026 State of Social Media report, maintaining active engagement becomes crucial for follower retention and growth 8.

Cross-platform promotion amplifies following growth. Since users maintain multiple accounts across different networks, encouraging follows across platforms ("Follow us on TikTok for behind-the-scenes content") leverages existing relationships to build broader audience reach.

Quality consistently outperforms quantity in follower development. Rather than purchasing fake followers—which platforms actively penalize—focus on attracting engaged, authentic followers who genuinely interact with content. This approach pays off, and marketers surveyed for HubSpot's 2026 State of Marketing Report cited Instagram more than any other social media platform for ROI 9.

Measuring Following Success

Effective following strategies require consistent measurement and optimization. Track follower growth rates month over month while monitoring demographic data to ensure alignment with target audience goals.

Engagement rate—calculated as total interactions divided by follower count—provides crucial insights into follower quality. High engagement rates indicate strong follower relationships, while declining rates may signal content misalignment or algorithm changes.

Tools like Hootsuite and native platform analytics dashboards provide comprehensive follower insights, including growth trends, demographic breakdowns, and engagement patterns. These metrics inform content strategy adjustments and optimization opportunities.

Future of Following Behavior

Following behaviors continue evolving with platform algorithm changes and user preferences. Video content, particularly short-form video and Reels, draws the most interaction: Sprout Social reports that 48% of Facebook users are most likely to interact with short-form videos, ahead of text posts at 32% 10.

The multi-platform trend strengthens as users increasingly diversify their social media presence. This behavior creates opportunities for brands to build following relationships across multiple touchpoints, maximizing reach and engagement potential.

As social media ad spending keeps climbing—reaching $207 billion in 2023, according to Statista data cited by We Are Social—organic following development becomes increasingly valuable for sustainable marketing strategies 2. Brands that successfully build engaged follower bases create long-term competitive advantages through owned audience development.

Publora and Following

Publora analyzed 54,439 posts from 2,118 users: which networks they use, which days they post and how far ahead they schedule.

Read the scheduling study →

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